dewatogel me Platform Privacy Notice

This page describes what we collect when you use dewatogel me and how we keep that data protected. Our platform operates across supported jurisdictions in Southeast Asia, and we are committed to transparent data handling practices that respect your privacy while enabling account verification, payment processing, and service delivery.

We understand that your trust depends on knowing exactly how we handle personal information — from your initial registration through deposit, gameplay, and withdrawal. The sections below outline our collection methods, use cases, storage practices, and your rights under applicable law.

What We Collect and Why

We collect personal data for a specific set of purposes. When you register an account on dewatogel me, we ask for your name, date of birth, email address, and mobile phone number. These details allow us to create and maintain your account, send service notifications, and fulfill legal obligations under Indonesia's anti-money-laundering frameworks. We do not sell or share this information for marketing purposes outside our platform.

During account verification, we request identity documents — such as a national ID card or passport — to confirm that you meet eligibility criteria and are not on any regulatory exclusion list. This Know Your Customer (KYC) process is mandatory for all users on dewatogel me and helps us comply with financial regulations. Your document images are encrypted and stored securely; we do not retain them longer than necessary for verification purposes.

Financial data forms a significant portion of what we collect. When you deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, or e-walletor through bank transfers (mobile banking, local payment, online payment, e-wallet), we log the transaction amount, payment method, timestamp, and any reference codes. This enables us to reconcile your account balance, detect fraud, and assist with withdrawal requests. We also collect your account balance, bet history, and game session logs so you can review your activity and we can settle winnings accurately.

We collect only the minimum data required to deliver our service and meet regulatory obligations.

We also collect technical data: your IP address, device model, operating system, browser type, and network connection details. On mobile, this includes whether you are using our Android app or accessing dewatogel me via browser on iOS. This information helps us diagnose connectivity issues, optimize our platform for different devices and network speeds, and detect unauthorized access attempts.

Our Data Protection and Your Rights

We store your data on secure servers located in multiple jurisdictions, including outside Indonesia. Where data crosses international borders, we implement encryption and access controls to maintain confidentiality. Our servers comply with standard security practices: regular backups, restricted administrative access, and intrusion monitoring. However, we cannot guarantee absolute security; no online system is immune to breach. We undertake to notify you promptly if we discover unauthorized access to your personal data.

We share your information only with third-party processors necessary to deliver dewatogel me services — such as payment processors, hosting providers, and compliance vendors. These partners sign data-processing agreements that bind them to the same confidentiality standards we follow. We do not permit them to use your data for their own marketing or business purposes.

Your access right

You may request a copy of the personal data we hold about you. Contact our support team with proof of identity.

Correction right

If your data is inaccurate, you may ask us to update it. Log into your account settings to modify name, email, or phone.

Deletion request

You may request deletion of non-essential data after account closure, subject to legal retention periods.

Withdrawal of consent

If we rely on your consent for any processing, you may withdraw it at any time by contacting support.

We retain account records (registration, transactions, KYC documents) for a minimum of five years following account closure, as required by anti-money-laundering regulations. Technical logs (IP addresses, session data) are typically retained for one year. If you have an active account on dewatogel me, we retain all data necessary to manage your account and honor withdrawal requests.

Our platform uses cookies and similar tracking technologies to remember your login preferences, store session tokens for security, and analyze how users navigate our site. These enable two-factor authentication, device recognition, and fraud detection. You may disable non-essential cookies in your browser settings, though this may affect dewatogel me functionality.

We review this privacy notice periodically and update it to reflect changes in our practices or legal requirements. You will be notified of material changes via email. Continued use of dewatogel me following notice of change constitutes acceptance. For questions, contact our support team or review our legal notice

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